Privacy Policy

Privacy Policy

Phoenix Hearing Instruments has policies and procedures to ensure that all personal information is handled sensitively, securely,
and in accordance with the 'National Privacy Principles for the Fair Handling of Personal Information'.

Phoenix Hearing Instruments takes measures to ensure your personal information is protected from unauthorised access, loss, misuse, disclosure or alteration.

In general, any personal information we obtain is used to provide goods and services to you and for this reason we may ask for personal details such as your name, address, telephone number or e-mail address. Privacy law requires us to only collect personal information about you, from you. We will provide you with access to any of your personal information we hold (except in the limited circumstances recognised by privacy law).

Generally, you have no obligation to provide any information to Phoenix Hearing Instruments, however, if you choose to withhold requested information we may not be able to provide you with the goods and services that depend on the collection of that information, particularly if the collection of that information is required by law.